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  Frequently asked Questions (FAQ)
 
1. FAQ - STEEReoCAM®
 
  1.1 What are the supported Host platforms for STEEReoCAM®?
  1.2 Does STEEReoCAM® support Jetson TX2i and Jetson™ TX1?
  1.3 Can I use STEEReoCAM® with PC?
  1.4 Does STEEReoCAM® support USB 3.0 version?
  1.5 Can I connect three STEEReoCAM® cameras simultaneously with NVIDIA® Jetson AGX Xavier™ and Jetson™ TX2 kit?
  1.6 Can I get synchronized STEEReoCAM® camera, if multiple cameras simultaneously connected with NVIDIA® Jetson AGX Xavier™ and Jetson™ TX2 kit?
  1.7 I have designed carrier board based on NVIDIA® Jetson Nano™/Jetson AGX Xavier™/Jetson™ TX2 SOM. How to connect STEEReoCAM® with my board?
  1.8 Since STEEReoCAM® is provided with MIPI interface support, can I connect STEEReoCAM® to iMX6 processor-based design?
  1.9 Does STEEReoCAM® support the NXP iMX8 processor?
  1.10 Does the STEEReoCAM® camera with USB version support MacOS?
  1.11 Does STEEReoCAM® have ROS support?
  1.12 I have installed the TaraXL application, but I am not getting the maximum frame rate. How to solve this issue?
  1.13 How STEEReoCAM® is different from other stereo cameras?
  1.14 Is the camera frame and IMU data synchronized with STEEReoCAM® camera?
  1.15 Can I get other resolutions such as WVGA from STEEReoCAM® other than 1600 x 1300?
  1.16 Can STEEReoCAM® used for both indoor and outdoor applications?
  1.17 What is the maximum length of micro-coaxial cable supported in STEEReoCAM® to interface with Host processor?
  1.18 Can I get micro-coaxial cables of different length for STEEReoCAM®?
  1.19 Can I get the mechanical 2D and 3D files for the STEEReoCAM® PCB?
  1.20 Does STEEReoCAM® camera compliance with FCC?
  1.21 Where is the depth map calculated?
  1.22 Does STEEReoCAM® have IR projector?
  1.23 Is it possible to get the depth map computed within STEEReoCAM® camera?
  1.24 What is the range of depth measured by the camera?
  1.25 Is the STEEReoCAM® camera pre-calibrated?
  1.26 Where is the calibrated data of the camera stored?
  1.27 How can I configure IMU in STEEReoCAM®?
  1.28 What is the calibrated file's format?
  1.29 What are the output formats supported in the STEEReoCAM® camera?
  1.30 How the left and right frames are combined in STEEReoCAM® before providing to Jetson NANO™/Jetson AGX Xavier™/Jetson™ TX2?
  1.31 Is image stitching performed in STEEReoCAM®?
  1.32 Do you have any performance numbers for depth calculation?
  1.33 What is the procedure to be followed while building OpenCV?
  1.34 Is it mandatory to have OpenCV, to test the TaraXL Studio?
  1.35 In SDK, can the exposure and gain of the camera be altered in runtime?
  1.36 What is TaraXL SDK?
  1.37 Is TaraXL SDK compatible with STEEReoCAM®?
  1.38 What does the TaraXL SDK offer with STEEReoCAM®?
  1.39 What are the applications provided in the TaraXL SDK package for STEEReoCAM®?
  1.40 Can I use STEEReoCAM® without SDK?
  1.41 What is the difference between See3Cam_StereoA and STEEReoCAM®?
  1.42 How do I know that the cameras are Sync? Is there any metrics to detect whether the cameras are perfectly in Sync?
  1.43 What is the camera sensor used in the STEEReoCAM® design?
  1.44 Can the camera support color?
  1.45 What is the shutter type of the sensor?
  1.46 What type of lens mount is used?
  1.47 Can I change the lens mount from S-mount to C-mount?
  1.48 Where can I get the Datasheet of lens?
  1.49 I would like to buy my own lens instead of the lens provided by e-con Systems. Is this possible?
  1.50 Can e-con Systems provide camera board with different baseline?
  1.51 I need STEEReoCAM® with a different lens. Whom should I contact?
  1.52 What are the use cases for STEEReoCAM®?
  1.53 I have purchased the product and it arrives today. But how could I get the software and all the necessary documents to access this camera?
  1.54 What should i do if I am unable to login using the Developer Resources website login credentials?
  1.55 Where could I get the latest BSP drivers for the camera that I have purchased from e-con Systems?
  1.56 While attempting to download documents from e-con Systems website, a particular download link is not working?
  1.57 I am unable to register in e-con Systems website with my personal email ID. Whether I should enter corporate ID instead of personal email ID for registration?
  1.58 I tried to register with my corporate email ID while downloading the documents but failed?
  1.59 What should I do if I am unable to register with my corporate email ID using www.e-consystems.com/auth/Account/Register link?
  1.60 What are the warranty terms of STEEReoCAM®?
   
 
 1. STEEReoCAM® - FAQ
  
1.1 What are the supported Host platforms for STEEReoCAM®?
 
STEEReoCAM® supports NVIDIA® Jetson NANO™/Jetson AGX Xavier™/Jetson™ TX2 platforms.
 
1.2 Does STEEReoCAM® support Jetson TX2i and Jetson™ TX1?
 
Currently, STEEReoCAM® camera supports NVIDIA® Jetson NANO™/Jetson AGX Xavier™/Jetson™ TX2. For customization and other platform requirements, please write to sales@e-consystems.com with your detailed requirement.
 
1.3 Can I use STEEReoCAM® with PC?
 
STEEReoCAM® is provided with MIPI interface to connect with Host processor. Currently, the support is available for NVIDIA® Jetson NANO™/Jetson AGX Xavier™/Jetson™ TX2 platforms. The USB version will be available soon to use with PC. Please write to sales@e-consystems.com with your requirement and the Host platform details.
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1.4 Does STEEReoCAM® support USB 3.0 version?
 
STEEReoCAM® is provided with MIPI interface to connect with Host processor. Currently the support is available for NVIDIA® Jetson NANO™/Jetson AGX Xavier™/Jetson™ TX2 platforms. STEEReoCAM® supporting USB 3.0 version will be available soon. Please write to sales@e-consystems.com with your requirement and the Host platform details.
 
1.5 Can I connect three STEEReoCAM® cameras simultaneously with NVIDIA® Jetson AGX Xavier™ and Jetson™ TX2 kit?
 
Yes, streaming multiple cameras support is available with the latest BSP version e-CAM20_Stereo_CUMI2311_TX2_JETSON_L4T32.2.1_20-NOV-2019_R01.tar.gz.
 
1.6 Can I get synchronized STEEReoCAM® camera, if multiple cameras simultaneously connected with NVIDIA Xavier and TX2 kit?
 
Yes. But currently, BSP support one STEEReoCAM® with NVIDIA® Jetson AGX Xavier™ and Jetson™ TX2 platforms. The development is in progress for the multiple cameras support and synchronization. To know more details, please write to sales@e-consystems.com with your detailed requirement.
 
1.7 I have designed carrier board based on NVIDIA® Jetson Nano™/Jetson AGX Xavier™/Jetson™ TX2 SOM. How to connect STEEReoCAM® with my board?
 
STEEReoCAM® has 30-pin connector with MIPI interface support. The pin-outs and interface signal details are available in STEEReoCAM® Datasheet. You can refer the details and design your own carrier board to comply with mating connector and pin-outs.
 
1.8 Since STEEReoCAM® is provided with MIPI interface support, can I connect STEEReoCAM® to iMX6 processor-based design?
 
Yes, you can connect STEEReoCAM® to any platform which supports 2-Lane MIPI CSI-2 interface and raw 10-bit format. But the SDK support is not available for iMX6. For SDK support and customization, please write to sales@e-consystems.com with your detailed requirement.
 
 
1.9 Does STEEReoCAM® support the NXP iMX8 processor?
 
Since NXP iMX8 processor supports MIPI CSI-2 interface and raw 10-bit input format, it is possible to connect STEEReoCAM® to iMX8 processor platform. But the SDK support is not available for iMX8. For customization and other platform requirements, please write to sales@e-consystems.com with your detailed requirement.
 
1.10 Does the STEEReoCAM® camera with USB version support MacOS?
 
Since STEEReoCAM® camera is MIPI interface its targeted for NVIDIA® Jetson NANO™/Jetson AGX Xavier™/Jetson™ TX2 platforms, STEEReoCAM® supporting USB 3.0 version will be available soon. Please write to sales@e-consystems.com with your requirement and the Host platform details.
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1.11 Does STEEReoCAM® have ROS support?
 
Yes, ROS wrappers are provided with every TaraXL SDK release. The ROS package is provided in github.com/econsystems/taraxl-ros-package link.
 
1.12 I have installed the TaraXL application, but I am not getting the maximum frame rate. How to solve this issue?
 
To obtain the maximum frame rate, run the following jetson device max clock command.
 
#sudo nvpmodel -m 0
#sudo jetson_clocks
 
1.13 How STEEReoCAM® is different from other stereo cameras?
 
STEEReoCAM® is designed with a baseline of 10 cm and the two sensors provide images with a high-resolution of 1600 x 1300, and it helps to compute depths more accurately and the depth ranges up to 8 meters.
 
1.14 Is the camera frame and IMU data synchronized with STEEReoCAM® camera?
 
The STEEReoCAM® camera is connected through MIPI interface and the IMU is connected through I2C. You can access both the camera and IMU sensor simultaneously. The IMU data and camera frame level is not synchronized internally. For customization, please write to sales@e-consystems.com with your detailed requirement.
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1.15 Can I get other resolutions such as WVGA from STEEReoCAM® other than 1600 x 1300?
 
Currently STEEReoCAM® supports 1600 x 1300 resolution. Please contact sales@e-consystems.com with your resolution requirements.
 
1.16 Can STEEReoCAM® used for both indoor and outdoor applications?
 
Yes, STEEReoCAM® can be used in both indoor and outdoor applications with good ambient light.
 
1.17 What is the maximum length of micro-coaxial cable supported in STEEReoCAM® to interface with Host processor?
 
By default, the micro-coaxial cable length supported with STEEReoCAM® is 30 cm. Please write to sales@e-consystems.com for different cable length.
 
1.18 Can I get micro-coaxial cables of different length for STEEReoCAM®?
 
Yes. By default, the micro-coaxial cable length supported with STEEReoCAM® is 30 cm. Please write to sales@e-consystems.com with your cable length requirement. This type of customization require some minimum order quantity to fulfill the customization.
 
1.19 Can I get the mechanical 2D and 3D files for the STEEReoCAM® PCB?
 
Yes, Please write to sales@e-consystems.com for the PCB files.
 
1.20 Does STEEReoCAM® camera compliance with FCC?
 
Yes, the STEEReoCAM® design take care to comply with FCC - Radiated emission tests.
 
1.21 Where is the depth map calculated?
 
All the computations are performed in the Host machine.
 
1.22 Does STEEReoCAM® have IR projector?
 
STEEReoCAM® is a passive stereo camera which calculates depth using the two camera sensors under ambient light. So, it does not have any IR lighting. However, e-con Systems will provide an active stereo camera soon.
 
1.23 Is it possible to get the depth map computed within STEEReoCAM® camera?
 
Yes, the depth calculation is accelerated using the GPU in Host machine.
 
1.24 What is the range of depth measured by the camera?
 
The depth range is from 0.95m to 8m. The maximum working distance varies with the lens. With default lens, the maximum working distance is about 8m, beyond which the depth accuracy drops down.
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1.25 Is the STEEReoCAM® camera pre-calibrated?
 
Yes, the camera is factory calibrated. Disturbing the casing or the lens would alter the calibration values.
 
1.26 Where is the calibrated data of the camera stored?
 
The calibrated data is stored in the internal memory of the camera. The SDK Package will read those data internally and provide you rectified frame.
 
1.27 How can I configure IMU in STEEReoCAM®?
 
TaraXL SDK provides flexible and easy-to-use APIs for accessing IMU data, so no additional configuration is needed. Therefore, IMU data can be easily accessed using the TaraXL SDK APIs.
 
1.28 What is the calibrated file's format?
 
Calibration file is saved in OpenCV YAML file format.
 
1.29 What are the output formats supported in the STEEReoCAM® camera?
 
STEEReoCAM® will provide 10-bit raw format. In NVIDIA® Jetson NANO™/Jetson AGX Xavier™/Jetson™ TX2 platform, the 10-bit raw format is converted to 8-bits Grey format and will be provided to application.
 
1.30 How the left and right frames are combined in STEEReoCAM® before providing to Jetson NANO™/Jetson AGX Xavier™/Jetson™ TX2?
 
STEEReoCAM® camera connects over MIPI interface on the Host platform. The left and right frames are combined in STEEReoCAM® controller chip before providing to Host platform. Host Platform refers Jetson™ TX2/Jetson AGX Xavier™/Jetson Nano™.
 
1.31 Is image stitching performed in STEEReoCAM®?
 
Frames are combined in STEEReoCAM® in-built controller before providing to the Host platform MIPI interface, so there is no additional stitching. Therefore, Host platform will receive as a single frame. Host Platform refers Jetson™ TX2/Jetson AGX Xavier™/Jetson Nano™.
 
1.32 Do you have any performance numbers for depth calculation?
 
TaraXL SDK provides 3 modes of depth calculation. Frame rates for the modes with respect to the platform are given below:

Platform Camera Resolution Camera FPS Depth FPS in TaraXLStudio application
Xavier 1600x1300 30 fps
  • High Frame Rate Mode - 30
  • High Accuracy Mode - 26
  • Ultra Accuracy Mode - 10
TX2 1600x1300 30 fps
  • High Frame Rate Mode - 17
  • High Accuracy Mode - 14
  • Ultra Accuracy Mode - 5
Nano 1600x1300 30 fps
  • High Frame Rate Mode - 10
  • High Accuracy Mode - 8
  • Ultra Accuracy Mode - 2
 
1.33 What is the procedure to be followed while building OpenCV?
 
OpenCV will be automatically installed once you run the configure.sh file available in the release package.
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1.34 Is it mandatory to have OpenCV, to test the TaraXL Studio?
 
Yes, OpenCV is mandatory to test the TaraXL Studio.
 
1.35 In SDK, can the exposure and gain of the camera be altered in runtime?
 
Yes, the exposure and gain of the camera can be altered at runtime.
 
1.36 What is TaraXL SDK?
 
TaraXL SDK is a software development kit that can be used with both See3Cam_StereoA (TaraXL) and STEEReoCAM® stereo cameras to perceive depth, point cloud, IMU data, and so on.
 
1.37 Is TaraXL SDK compatible with STEEReoCAM®?
 
Yes. The latest TaraXL SDK (Version 3.2.2) supports both See3Cam_StereoA (TaraXL) and STEEReoCAM® cameras.
 
1.38 What does the TaraXL SDK offer with STEEReoCAM®?
 
TaraXL SDK can be used to get the both raw and rectified left, right images along with disparity and depth maps. Further, the TaraXL SDK offers highly dense point clouds containing 2M points and live IMU data at various frequencies.
 
1.39 What are the applications provided in the TaraXL SDK package for STEEReoCAM®?
 
The applications provided in the TaraXL SDK package for STEEReroCAM are as follows:
  • taraxl-studio-qtapp
  • taraxl-parallel-viewer
  • console-savedepth-app
  • taraxl-pointcloud-app
  • taraxl-imu-viewer
 
1.40 Can I use STEEReoCAM® without SDK?
 
Yes, STEEReoCAM® is V4L2 compliant. Without the TaraXL SDK, V4L2 controls can be used to access raw images and can perform basic camera control functions.
 
1.41 What is the difference between See3Cam_StereoA and STEEReoCAM®?
 
See3Cam_StereoA is a USB based stereo camera with the baseline of 60 mm and a maximum resolution of 752 x 480 which is designed to perceive depth up to 3 meters. Whereas, STEEReoCAM® is provided with 2-Lane MIPI CSI-2 interface with the baseline of 100 mm and a maximum resolution of 1600 x 1300 which can perceive depth up to 8 meters.
 
1.42 How do I know that the cameras are Sync? Is there any metrics to detect whether the cameras are perfectly in Sync?
 
STEEReoCAM® will provide the perfect sync images. Sync is maintained in hardware level and not in software or platform level.
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1.43 What is the camera sensor used in the STEEReoCAM® design?
 
STEEReroCAM uses OV2311 global shutter monochrome camera sensor.
 
1.44 Can the camera support color?
 
The current version of stereo camera supports monochrome. For color stereo camera, contact sales@e-consystems.com.
 
1.45 What is the shutter type of the sensor?
 
The sensor is global shutter sensor and the OV2311 sensor is operated in global shutter mode.
 
1.46 What type of lens mount is used?
 
The lens mount used in the STEEReoCAM® camera is S-mount M12 lens holder (M12 P0.5 lenses are supported by default). e-con Systems can customize this camera for other lens mounts, as well as the baseline. The baseline refers to the distance between the left and right cameras.
 
1.47 Can I change the lens mount from S-mount to C-mount?
 
Yes, e-con Systems will customize the stereo camera to support C/CS mount lens. For customization, please write to sales@e-consystems.com with your requirements.
 
1.48 Where can I get the Datasheet of lens?
 
Yes, you can download the files from Developer Resources website.
 
1.49 I would like to buy my own lens instead of the lens provided by e-con Systems. Is this possible?
 
Yes, the lenses are chosen after considering various parameters and calibrated using the calibration software developed by e-con Systems using OpenCV. If you try to use any other lens or if you have done any modifications to the lens set up provided in the e-con Systems stereo camera, then you must calibrate the camera again. For the stereo camera analysis, the calibration is the crucial process and the calibration accuracy determines the overall accuracy of the stereo camera system. If you use your own lens, then you must do the calibration process again before using the camera for depth perception.
 
1.50 Can e-con Systems provide camera board with different baseline?
 
The baseline of the camera board can be customized. please write to sales@e-consystems.com with your requirements.
 
1.51 I need STEEReoCAM® with a different lens. Whom should I contact?
 
Please contact sales@e-consystems.com with your requirements. The lens used in STEEReoCAM® can be customized based on your need.
 
1.52 What are the use cases for STEEReoCAM®?
 
STEEReoCAM® can be used for both indoor and outdoor autonomous navigation with rovers. The point clouds from TaraXL SDK can be used for 3D mapping, obstacle avoidance, volumetric analysis, and so on.
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1.53 I have purchased the product and it arrives today. But how could I get the software and all the necessary documents to access this camera?
 
You can download the software from our Developer Resources. All you need is your Sales Order (SO) number. Please follow the below instruction.
 
Please find the step-by-step instruction to register and download the files from our developer website.
  • Please register to our developer website by following this link - Developer Website
  • After successful registration, you will be directed to the developer website home page
  • Under Products, please enter your Sales Order number and click Add Products
  • You will get success notification once the product has been added to your account
  • Now please click the respective product and download the files and sample application from there
 
1.54 What should i do if I am unable to login using the Developer Resources website login credentials?
 
The login credentials might be invalid. Please write to techsupport@e-consystems.com with your requirement in detail to get immediate support.
 
1.55 Where could I get the latest BSP drivers for the camera that I have purchased from e-con Systems?
 
Please download the latest BSP drivers from the Developer Resources website.
 
1.56 While attempting to download documents from e-con Systems website, a particular download link is not working
 
Please write to techsupport@e-consystems.com with your requirement in detail to get immediate support.
 
1.57 I am unable to register in e-con Systems website with my personal email ID. Whether I should enter corporate ID instead of personal email ID for registration
 
Yes, you are requested to register with a valid corporate email ID. e-con Systems will not spam you. e-con Systems will save your corporate email ID in database to allow you to download any documents in e-con Systems website.
 
1.58 I tried to register with my corporate email ID while downloading the documents but failed
 
You are requested to register again using www.e-consystems.com/auth/Account/Register link. After this, if you still face the same issue then please write to techsupport@e-consystems.com with your requirement in detail to get immediate support.
 
1.59 What should I do if I am unable to register with my corporate email ID using www.e-consystems.com/auth/Account/Register link?
 
Please write to sales@e-consystems.com with your requirement in detail to get immediate support.
 
1.60 What are the warranty terms of STEEReoCAM®?
 
For warranty terms, please refer to www.e-consystems.com/warranty.asp page.
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